{"id":14,"date":"2025-02-07T12:57:48","date_gmt":"2025-02-07T12:57:48","guid":{"rendered":"https:\/\/immventurez.com\/?page_id=14"},"modified":"2025-12-04T09:40:23","modified_gmt":"2025-12-04T09:40:23","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/immventurez.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"14\" class=\"elementor elementor-14\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-2b08ccaa e-flex e-con-boxed e-con e-parent\" data-id=\"2b08ccaa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56ac169 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"56ac169\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">At\u00a0immventurez.com we want you to be completely satisfied with your purchase. If you\u2019re not happy with your order, we\u2019re here to help. Please review our Refund and Returns Policy below to understand your options and the process for returning items.<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>1. Eligibility for Returns and Refunds<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">To be eligible for a return or refund, the following conditions must be met:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>The item must be unused, in its original condition, and in the original packaging.<\/li>\n\n<li>The return must be requested within\u00a0<strong>7 days<\/strong>\u00a0of receiving your order (e.g., 30 days).<\/li>\n\n<li>Proof of purchase (order number or receipt) is required.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><strong>Non-Returnable Items:<\/strong><br \/>Certain items are not eligible for return, including:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Personalized or custom-made products.<\/li>\n\n<li>Intimate or sanitary items.<\/li>\n\n<li>Products marked as &#8220;final sale&#8221; or &#8220;non-returnable.&#8221;<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>2. How to Initiate a Return<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">To start a return, follow these steps:<\/p>\n\n<ol class=\"wp-block-list\" start=\"1\">\n<li><strong>Contact Us:<\/strong>\u00a0Email us at\u00a0info@immventurez.com\u00a0or log in to your account to request a return. Provide your order number and details about the product you\u2019d like to return.<\/li>\n\n<li><strong>Return Authorization:<\/strong>\u00a0We will provide you with a Return Authorization Number (RAN) and instructions on how to proceed.<\/li>\n\n<li><strong>Pack and Ship:<\/strong>\u00a0Securely pack the item in its original packaging and include all accessories, tags, and documentation. Ship the item to the address provided in the return instructions.<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong>\u00a0Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item shipped or defective product).<\/p>\n\n<h3 class=\"wp-block-heading\"><strong>3. Refund Process<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect your returned item, we will notify you of the status of your refund.<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Approved Refunds:<\/strong>\u00a0Refunds will be processed within\u00a0<strong>7 business days<\/strong>\u00a0(e.g., 5-7 business days) and issued to the original payment method.<\/li>\n\n<li><strong>Refund Amount:<\/strong>\u00a0You will receive a refund for the purchase price of the item, excluding shipping costs (unless the return is due to our error).<\/li>\n\n<li><strong>Store Credit:<\/strong>\u00a0If preferred, we may offer store credit instead of a refund.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>4. Exchanges<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">If you need a different size, color, or style, you may request an exchange. Exchanges are subject to product availability.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Follow the same return process outlined above.<\/li>\n\n<li>Once we receive your returned item, we will ship the replacement product.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>5. Damaged or Defective Items<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">If you receive a damaged, defective, or incorrect item, please contact us immediately. We will cover the cost of return shipping and provide a replacement or full refund.<\/p>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>6. Late or Missing Refunds<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">If you haven\u2019t received your refund within the expected timeframe, please:<\/p>\n\n<ol class=\"wp-block-list\" start=\"1\">\n<li>Check your bank account or payment method.<\/li>\n\n<li>Contact your credit card company or payment provider, as it may take additional time for the refund to process.<\/li>\n\n<li>If the issue persists, contact us at\u00a0<a href=\"mailto:info@immventurez.com\">info@immventurez.com<\/a>.<\/li>\n<\/ol>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>7. Cancellations<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">If you need to cancel your order, please contact us as soon as possible.<\/p>\n\n<ul class=\"wp-block-list\">\n<li>If your order has not been shipped, we will process a full refund.<\/li>\n\n<li>If your order has already been shipped, you may return it following the standard return process.<\/li>\n<\/ul>\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n<h3 class=\"wp-block-heading\"><strong>8. Contact Us<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\">If you have any questions about our Refund and Returns Policy, please reach out to us at:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Email:\u00a0<a href=\"mailto:info@immventurez.com\">info@immventurez.com<\/a><\/li>\n\n<li>Phone: +923193643578<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At\u00a0immventurez.com we want you to be completely satisfied with your purchase. If you\u2019re not happy with your order, we\u2019re here<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/immventurez.com\/index.php\/wp-json\/wp\/v2\/pages\/14","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/immventurez.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/immventurez.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/immventurez.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/immventurez.com\/index.php\/wp-json\/wp\/v2\/comments?post=14"}],"version-history":[{"count":4,"href":"https:\/\/immventurez.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions"}],"predecessor-version":[{"id":1999,"href":"https:\/\/immventurez.com\/index.php\/wp-json\/wp\/v2\/pages\/14\/revisions\/1999"}],"wp:attachment":[{"href":"https:\/\/immventurez.com\/index.php\/wp-json\/wp\/v2\/media?parent=14"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}